Shree Anandhaas
Last updated: [14.05.2026]
Ratnaa Shree Anandhaas Hotels Private Limited, having its registered offices at 143,143-B1,B2,B3,
Nava India Road, Peelamedu, Coimbatore South, Tamil Nadu, India – 641004 (“Shree Anandhaas”
or “Company”, “we”, “our”, “us”), manages and operates the websites available at
www.shreeanandhaas.com and www.anandhaassweets.com (collectively, the “Website”). Shree
Anandhaas values your privacy and is committed to protecting the personal information you share
with us through our Website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
visit our Website. Therefore, this policy is applicable to all Website visitors (“You”, “your”, “your”),
and shall be read together with our Terms of Use. By accessing, using, browsing, or purchasing on the
Website and/or by submission of Information (as defined below), you acknowledge that your
Information shall be processed by the Company in accordance with the terms of this Privacy Policy
and applicable laws of India.
This Privacy Policy forms an electronic record and is published in accordance with the Information
Technology Act, 2000 and rules made thereunder as may be applicable. This electronic record is
generated by a computer system and does not require any physical or digital signatures.
1. Information We Collect
For the purposes of this Privacy Policy, the term “Personal Information” and “Sensitive Personal
Data or Information” shall have the meaning ascribed to such terms under the Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data and
Information) Rules, 2011, and all Personal Information and Sensitive Personal Data or Information
collected from You shall be collectively referred to as “Information” under this policy.
In furtherance of the operation of the Website, the Company may collect the following Information
from you when you access or otherwise use our Website. In some cases, you may have previously
provided your Information to us, however, we are re-notifying you of such collection activities
conducted by us.
a) Personal Information
We may collect Personal Information that you voluntarily provide, including but not limited to:
Name
Phone number
Email address
Delivery or enquiry details (if submitted via forms)
Any information you provide through contact forms or enquiries
We may also collect certain other information, which may
Browser type
Device information
IP address
Pages visited and time spent on the site
Cookie and tracking technology data
b.) Sensitive Personal Information
The Company generally collects only Information required for the purposes of your access and use of
our Website. If additional information is required, you will be notified of this at the time of collection.
Please note that Sensitive Personal Data or Information under law includes passwords, financial
information such as bank account or credit card or debit card or other payment instrument details,
physical, physiological and mental health condition, sexual orientation, medical records and history
and biometric information. Such information i.e., Sensitive Personal Data or Information may be
collected by the Company, with your express consent at the time of collection.
To the extent that the law may permit collection or handling of such Sensitive Personal Data or
Information (SPDI), you hereby provide your express consent to the collection or processing of such
Sensitive Personal Data or Information for the purposes outlined in this Policy.
2. How We Use Your Information
We use the collected information to:
Respond to enquiries or requests
Improve our website and services
Communicate updates, offers, or information (only if you have opted in)
Maintain website security and performance
Comply with legal obligations
Analytics and website improvement
Enhance user experience
Understand website traffic and usage patterns
3. Consent
To the extent that the law may require us to obtain your express consent for the collection and use of
your Sensitive Personal Data or Information, either in writing or electronically, when such
information is collected, we may do so through a Consent Form.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies, which may collect Information in
order to process data for the following purposes:
Enhance user experience, including for saving your website access and use preferences, for
saving website and user information etc.
Understand website traffic and usage patterns
You can choose to disable cookies through your browser settings. Disabling cookies may affect
certain website features.
4. Third-Party Services
In some instances, we may share your Information with third-party service providers, including
website analytics providers, hosting providers, and other service partners, as well as with regulatory or
governmental authorities, where required under applicable law. Any disclosure or transfer of
Sensitive Personal Data or Information shall be made in accordance with applicable laws, including:
(a) with your consent, unless such disclosure is necessary for compliance with a legal obligation or for
the performance of a lawful contract; and (b) ensuring that the recipient maintains the same level of
data protection as is adhered to by us.
5. Retention
We retain your Information for a specified duration to fulfil our agreed processing objectives and
activities. We may also retain such information post expiry of such purposes, in compliance with
retention requirements under applicable laws.
6. Data Security
We implement reasonable security practices and procedures in accordance with applicable laws to
protect your Information from unauthorised access, loss, misuse, alteration, or destruction, including
appropriate technical and organisational safeguards, aligned with generally accepted industry
standards, including, where applicable, ISO 22000 and ISO 22000:2018 NEW25 or such other
standards as may be prescribed under applicable law. However, no method of transmission over the
internet is 100% secure, and we cannot guarantee absolute security. In case of any breach, we
undertake to cooperate with all necessary authorities as required by law, as well as you, in a
transparent manner.
7. Links to External Websites
Our Website may contain links to third-party websites (e.g., food delivery platforms, social media).
Such websites/applications are governed by their respective privacy policies, which are out of our
control. Once you leave our Website, use of any Information you provide is governed by the privacy
policy of the operator of the website/application you are visiting. That policy may differ from that of
the Website. If you can't find the Privacy Policy of any of such websites/applications via a link from
the Website's homepage, you should contact the relevant website/application directly for more
information. We are not responsible for the privacy practices or the content of such third-party
websites.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal
information from children. If we are made aware that we have collected the Information of a person
below the age of 18 (eighteen) years, we will take steps to delete such Information within a reasonable
time frame. If a parent or guardian becomes aware that his or her child has provided his/her
Information on the Website without their consent, he or she shall contact us for the deletion of such
Information. In the event, in contravention of this Privacy Policy, a person below the age of 18
(eighteen) uses the Website, we shall not be held liable or responsible for any damage or injury
suffered by such person.
9. Your Rights
The Company strives hard to keep its records updated and accurate with your latest Information. You
shall be responsible for ensuring that the Information or data you provide from time to time is and
shall be correct, current and updated, and you have all the rights, permissions and consents to provide
such Information or data. In furtherance of the aforementioned, you have the right to:
Request access to the Information we hold about you
Request correction or erasure of your Information
Withdraw consent for processing of your Information at any time, where we process your
Information with consent
You may note that at any instance, any submission of Information by you to us shall be assumed to be
accurate, and the Company shall not be held responsible for any consequences arising due to the
inaccuracy of such Information. Further, erasure of certain Information or withdrawal of consent may
lead to cancellation of your access to the Website, the products, certain features and services of the
Website. In any circumstance where your request for erasure is granted, you shall bear all
consequences arising out of such erasure.
Additionally, we may not be able to process your request for correction, updation or erasure, in case
the same is not verifiable or is required to be retained due to applicable law, law enforcement requests
or under any judicial proceedings or risks the privacy of other users.
To exercise these rights, please contact our Grievance Officer using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with
a revised “Last updated” date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights,
please contact our Grievance Officer at:
Name: Mr. Ravi Kiran – Vice President – Digital Business
Address: No: 143, 143-B, B1,B2,B3, Krishnarayapuram Village, Nava India Road, Peelamedu,
Coimbatore – 641004
Email: care@anandhaas.com
Phone: 9940222040